Website use
By using the Pamora website, you agree to use it lawfully and not attempt to interfere with its operation, security, content, or other visitors’ use. We may update, restrict, or discontinue parts of the website as features change.
Products and availability
We aim to describe products, materials, finishes, dimensions, care and availability clearly. Product photographs and screen settings can make colours and surface details appear slightly different from the physical item. Please read the specifications and care guidance on the relevant product page before purchasing.
Product availability can change. If a product or selected variant is unavailable, we may need to decline or cancel the affected request and explain the next step.
Pricing and orders
Prices are shown in Indian rupees unless stated otherwise. Applicable delivery charges, taxes, discounts and other charges should be reviewed at checkout before an order is confirmed. Product prices or descriptions may be corrected if an obvious error is discovered.
Submitting information on a website form or creating a checkout draft does not, by itself, prove that payment has been collected or that an order has been accepted. Order and payment status should be confirmed through the explicit confirmation provided by Pamora or its authorised checkout service.
Where a product page describes a product-specific promise, such as a colour-fade promise or complimentary ring resizing, the scope, eligibility and process stated on that product page or in written confirmation apply. Those promises do not remove any rights that cannot be excluded by law.
Customer accounts
You are responsible for keeping account details reasonably accurate and protecting access to your sign-in credentials. Please notify us if you believe someone has used your account without permission. We may restrict or suspend accounts where there is a reasonable security, misuse, or compliance concern.
Content and intellectual property
Unless stated otherwise, the Pamora name, branding, product photography, written content, design elements and website materials belong to Pamora or are used with permission. You may access them for personal shopping and informational use, but may not copy, republish, sell or use them commercially without written permission.
Disclaimers
We work to keep the website accurate and available, but do not guarantee uninterrupted access or that every page will always be free from error. To the extent permitted by applicable law, Pamora is not responsible for indirect loss caused solely by temporary website unavailability or misuse of the site.
Nothing in these terms excludes a right or responsibility that cannot legally be excluded or limited.
Updates and questions
We may update these terms as the website and services evolve. The latest version will be published on this page with an updated date. If you have a question about a term or order, please contact us before proceeding.
Contact Pamora